Privacy Policy
Last updated: August 29, 2024
1. Introduction
WaypointCommons ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your information when you access our website waypointcommons.site or engage in our yacht charter offerings.
Your decision to utilize our services implies agreement to the data procedures outlined in this document. The privacy practices stipulated herein adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian data protection laws.
2. Information We Collect
2.1 Personal Information
We amass personal details that you willingly supply to us when you:
- Reserve a yacht charter
- Reach out to us via our website or telephone
- Join our mailing list
- Complete any forms on our website
- Engage in surveys or marketing campaigns
Such details can comprise:
- Identifying and contact information (email, telephone, address)
- Financial details (conducted securely through external processing services)
- Yacht charter preferences and needs
- Secondary contact details
- Food preferences or health information (when shared)
2.2 Information Collected Automatically
Upon your visit to our site, we automatically collect certain data about your device and browsing routine such as:
- IP address and locale data
- Browser species and iteration
- Visited webpages and dwell time on our platform
- Referral sources
- Device particulars (model, display resolution, etc.)
2.3 Cookies and Similar Technologies
Cookies and comparable tracking mechanisms are employed on our website to improve your experience. These help us with:
- Storing your settings
- Examining site utilization and efficiency
- Delivering tailored content
- Enhancing our offerings
Your browser settings or our cookie consent tool can be used to personalize your cookie preferences.
3. How We Utilize Your Data
We apply the gathered details for various objectives such as:
- Provision of Services: To carry out yacht charter services, process reservations, and communicate regarding your bookings
- Client Support: To address your questions and offer support when needed
- Transaction Handling: For payment facilitation and billing management
- Security Measures: To ensure the integrity of our services and to shield against deceptive activities
- Promotion: To send marketing communications and updates, contingent on your consent
- Website Development: To gauge user behavior and enhance the functionality of our website
- Adherence to Law: To comply with the legal framework and regulations
4. Disclosure and Sharing of Information
Your personal data is not sold, exchanged, or leased to external parties by us. We may share your data under these circumstances:
4.1 With Service Providers
Your information might be shared with vetted third-party entities that assist us in various services, including processing transactions, web hosting and upkeep, electronic marketing, data analysis and optimization, and customer support.
4.2 For Legal Reasons
We might disclose your data if mandated by law, legal process, or when it is necessary for following legal requirements, emergency situations, or investigations into potential unlawful acts or fraud.
4.3 During Business Transitions
In scenarios involving mergers, acquisitions, or asset sales, your data might be part of the assets transferred.
5. Information Protection
We adopt suitable technological and organizational strategies to secure your personal data from unauthorized access, modification, disclosure, or eradication. These steps encompass encryption, secure servers, access management, periodic evaluations, and staff training.
Nonetheless, no method of data transmission over the Internet, or electronic storage, is entirely secure. Thus, the absolute security of your information cannot be guaranteed.
6. Retention of Data
Your personal details are retained only for as long as necessary to serve the purposes for which it was gathered or to comply with legal requirements. Usual retention durations are:
- Charter bookings: 7 years for tax/legal purposes
- Marketing communications: until you opt out or delete
- Website analytics: 26 months
- Client service interactions: 3 years following the most recent communication
7. Rights and Choices
You have rights including access to your data, rectification, erasure (as permitted by law), portability, withdrawal from marketing communications, and management of cookie use. You may exercise these by contacting us through the information below.
8. Third-Party Services
8.1 Utilization of Google Analytics
Our site employs Google Analytics for analyzing web traffic. You may opt out through the Google Analytics Opt-out Browser Add-on.
8.2 Connections to Social Media
Our website may contain links to external social media platforms, which adhere to their privacy policies.
8.3 Payment Processing Systems
Our transactions are managed by third-party processors compliant with the PCI DSS standard.
9. International Transfer of Data
Your data may be processed in countries other than Germany. We take measures to protect your information in line with relevant data protection laws.
10. Privacy of Minors
Our service is not intended for children under 13, and we do not knowingly collect such individuals' information. If we are informed that a child has provided us with personal details, we will take immediate action to remove such data.
11. Updates to This Privacy Policy
From time to time, we may revise this Privacy Policy to mirror new practices or regulatory changes. We will notify you of any updates by posting the revised policy on our website, by emailing registered users, or by displaying an announcement on our platform. Using our services after these changes take effect implies acceptance of the new terms.
12. How to Reach Us
For queries about this Privacy Policy or our data handling practices, please reach out to us at:
WaypointCommons — Privacy Officer
Marina Point
Hamburg 20459
Germany
Telephone: +49 40 9999 9999
Email: [email protected]
13. Compliance with Google Ads User Consent Policy
We adhere to the Google Ads User Consent Policy. Cookie/tracking preferences can be changed at any moment through our cookie settings portal.